How to Fix SOS on iPhone: A Step-by-Step Guide

How to Fix SOS on iPhone

How to Fix SOS on iPhone: A Step-by-Step Guide

When your iPhone unexpectedly goes into SOS mode, it can be a startling experience. The SOS feature is designed as a safety tool, allowing users to quickly call emergency services if needed. However, if your iPhone is entering SOS mode without your intent, or if you're having trouble using or disabling the feature, it can be both inconvenient and concerning. Here’s a detailed guide on how to address and resolve SOS-related issues on your iPhone.

Understanding SOS Mode

First, let’s understand what SOS mode is. On an iPhone, Emergency SOS mode helps you make a call to emergency services with a few quick actions. When activated, you might also see your iPhone emit an alarm sound, and it may automatically alert your emergency contacts.

How to Trigger SOS Mode

To trigger SOS mode, you can press and hold the side button and one of the volume buttons until the Emergency SOS slider appears. On older iPhones with a Home button, rapidly press the side (or top) button five times to see the slider.

How to Fix SOS on iPhone

Common Issues and Solutions

1. Accidental SOS Activation:

  • Modify the Settings: Go to Settings > Emergency SOS and adjust the ‘Call with Side Button’ switch by turning it off. This prevents emergency calls from being made by quickly pressing the side button.
  • Change the Grip: Sometimes, the way you hold your phone can lead to accidental activation. Adjust how you handle your phone to avoid pressing the side and volume buttons simultaneously.

2. iPhone Stuck in SOS Mode:

  • Force Restart: If your iPhone is stuck in SOS mode, try a force restart. For iPhone 8 and later, quickly press and release the Volume Up button, then the Volume Down button, and then press and hold the Side button until you see the Apple logo.
  • Check for Software Updates: Ensure your iPhone’s software is up to date as bugs that may cause issues with SOS mode are often fixed in updates. Go to Settings > General > Software Update and install any available updates.

3. SOS Mode Doesn’t Work:

  • Check Network Connection: SOS mode requires a cellular network. Ensure your iPhone has a good signal.
  • Re-insert SIM Card: A faulty or improperly seated SIM card can prevent SOS calls. Turn off your iPhone, re-insert the SIM card, and then turn the device back on.

4. Disable Auto Call:

  • Some users might not prefer the Auto Call feature. To disable it, go to Settings > Emergency SOS and turn off ‘Auto Call’. This setting will still allow you to make an emergency call by dragging the Emergency SOS slider.

5. Emergency Contacts Notification:

  • Manage Emergency Contacts: If you want to stop sending notifications to your emergency contacts automatically, you can manage this in the Health app under your Medical ID settings. Update or remove contacts as necessary.


The Emergency SOS feature on your iPhone is a critical safety tool, but it’s important that it works as expected and only when truly needed. By following the above steps, you can troubleshoot and resolve most issues related to SOS mode on your iPhone. If problems persist, contacting Apple Support or visiting an Apple Store might be necessary to ensure your device functions properly and your safety features are set up correctly.

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